Reviews

At ABC Heating & Air Conditioning we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
120 Reviews

Dorothy Oldenburger
01/20/2025
Located in Farmer City
Great job . Thank you for making sure you checked everything out before leaving . Its a shame first guy that came this month didnt find the problem. Thank you again, Latez D Brown
Service: System Repair
Jen Zang
01/17/2025
Three other companies failed to diagnose the issue. They were very easy to work with and communicated with detailed information.
James Lubben
01/17/2025
Trudy Walker
01/13/2025
Tez was my technition today and he arrived a little before the appointed time and was able to repair my furnace. With the cold weather I am very appreciative of Tez's excellent service and his knowledge to be able to diagnoise the problem and repair it. He is definitely an asset you your company.
Donna Wolff
12/31/2024
Located in Champaign
Latez is a wonderful, friendly, and efficient technician. Fixed my furnace issue and I am really happy with that! Thank you so much!
Service: System Repair
Sarah Perry
12/16/2024
Located in Champaign
Thank you for your extraordinary on-call service over the past weekend. We very much appreciate your service. DSC Englewood staff
Service: System Repair
Sheena Zhang
12/13/2024
Latez came to my place to fix a furnace issue in a cold snow day. He is very perfessional and take care of the task carefully.He patiently waited to ensure that the temperature in our house was rising before leaving, showing genuine concern for our situation. Very experienced. Recommand.
Amy S Hoyt
07/07/2024
Located in Champaign
Had a clogged drain on the AC, Dan came out and cleared it out and we're good to go! Nice, pleasant and helpful guy. Communicated well too.
Service: System Repair
Katherine Murphy
07/05/2024
We had a blocked drain tube from our AC unit. It caused some flooding on our brand new laminate floors and carpet. Of course we found this out at 9:30 pm on July 4th. I called ABC at 7 am the next day and they sent Dan Weickert out at 8:30. He was quickly able to diagnose the problem and clear the drain line. We are very grateful for the quick response and great service he provided.
Heidi J.
05/31/2024
I absolutely give ABC Heating and Cooling 5 stars. I'd give them a 10 if that was an option for the 5 stars! Reliable and dependable and they treat you like...
Heidi Johnson
05/31/2024
Located in Champaign
Absolutely use ABC Heating and Cooling. They get a 5 star from our family. Very efficient and the tech had manners and explained what he was doing and he did his job with pride. He enjoys his work and it shows. ABC Heating and Cooling treat you like family. The only business I'd ever use for our home!
Service: Preventive Maintenance
Zec Jiang
01/14/2024
Our heater suddenly broke down during one of the coldest nights in Champaign, which was nothing short of a disaster. Fortunately, the enthusiastic and skilled technician, Retez Brown, promptly came to our rescue, braving the -6°F weather. Retez was incredibly professional and quickly identified the problem, replacing the faulty part with efficiency. He patiently waited to ensure that the temperature in our house was rising before leaving, showing genuine concern for our situation. I am extremely grateful for his warmth and professionalism. A huge thank you to your company for saving our home in such terrible weather conditions. Your service was a beacon of hope during our time of need.
Jason Jenkins
01/04/2024
Located in Champaign
Morning of 1/2/24 in the am I noticed the house being much cooler than normal. Thermostat indicated it was 59* in the house. Found the furnace was not coming on. Called at 7:30 & was told someone could be out at noon-ish. Jacob as on time, friendly, and resolved my issue with a simple part replacement- My furnace is up and running and keeping the house warm. Thanks for your prompt, timely, responsive service if my furnace.
Caroline Hamlin
11/24/2023
Latez put forth heroic efforts to rescue the furnace of our new rental home! After diagnosing the problem and realizing how bad the situation was, he rescheduled his other appointments for the day in order to focus on saving our poor old furnace, which was suffering from a bad case of smoker's lung and clogged with approximately 60 years worth of dirt, hair, and tobacco resin from past occupants. Latez was very professional, courteous, and thorough in his work, and I appreciate that he kept me updated throughout the entire visit. Thank you!
George Walker
09/27/2023
I turned to ABC Heating & Air Conditioning when it was time for a furnace replacement. They helped me choose the right furnace for my needs and budget. The installation process was smooth and hassle-free.
Jerry Torres
09/05/2023
Our old furnace was acting up and we knew we had to get it fixed before fall, and ABC Heating came to the rescue. They advised us on the best replacement model for our needs and budget. The installation was smooth, and our home has never been cozier. It's clear they have unmatched expertise in furnace replacement.
Leah Smalley
07/25/2023
Margo
06/26/2023
Located in Champaign
After getting estimates from several other companies, we chose ABC. They gave us a fair quote, despite doing more work. Several family members had used them in the past, so that sold us to choose them.
Service: New System Installation
Sean Cannaday
06/17/2023
Excellent service.
Sara
05/13/2023
Always great service from ABC. A very reliable and service focused company.
Dakshinesh Paramesh
05/12/2023
Margaret Sutton
05/11/2023
Located in Urbana
Annual maintenance just done and as always, from Gina to Louis, very professional and pleasant. Reliable, on-time, thorough. We count on ABC year round. Thanks.
Tamra Parker
05/08/2023
We have a yearly contract with ABC to do our furnace and AC maintenance. They are always punctual, always profession, always skilled, and always friendly. We've been using the company for 12 years and we've been very happy with them the entire time. No matter what tech comes to the house we have a good experience. They are also super patient answering our questions, which we really appreciate. We cannot recommend ABC highly enough.
Ana Merriman
05/03/2023
Located in Urbana
Arrived on time, but no call ahead to say he was on his way, which is unusual. Very polite & easy to work with. Seemed very competent. I was confused when he put on his boot covers at the very end of the appointment, after walking across the carpet at least 3 times without them, but he didn't leave any mud, so not a big deal. Will continue to use them, as I have for a few years now.
Don Brokate
04/20/2023
Located in Mahomet
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